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Verified Domestic Help for Families Across Delhi NCR
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Maidvy
How it works

From requirement to deployment,
in eight structured steps.

Our 2–15 working-day timeline is built on verification, structured interviews and dedicated human coordination — not luck.

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A Maidvy helper ready for deployment in an Indian home
10,000+
Families Assisted
5,000+
Verified Domestic Workers Registered
50+
Support & Allocation Professionals
4.8/5
Customer Satisfaction Rating
The 8-step process

A structured path from your first call to a stable placement.

1
Requirement
Share the service, timings, city and preferences via the booking form, phone or WhatsApp.
2
Consultation
Your Maidvy advisor calls back, understands the household and recommends a plan.
3
Profile Matching
The Allocation Team hand-picks verified profiles that fit your requirement.
4
Interview
Speak with shortlisted candidates over audio or video before you decide.
5
Booking
Confirm the subscription; GST-inclusive invoice issued instantly.
6
Deployment
We coordinate the joining logistics so day one feels smooth for both sides.
7
Support
A Relationship Manager stays with you through the tenure — WhatsApp + phone.
8
Replacement
Eligible replacements handled per your plan without extra hassle.
Expected TAT

Most helpers are deployed in 2–15 working days.

Timelines depend on service category, city, festive seasons, language preferences and specific experience needs. Live-in placements typically take slightly longer than daytime.

48 hrs
Same-city daytime
2–7 d
Standard daytime
5–15 d
Live-in placement
Up to 55 d
Complex profiles

Indicative operational windows. See our Replacement Policy for full timeline language.

Customer responsibilities

  • Share honest, complete requirement details
  • Provide a safe and dignified working environment
  • Pay the mutually agreed helper salary on time
  • Provide meals & accommodation if opting for live-in
  • Coordinate interview slots promptly
Full text in the Customer Code of Conduct.

Worker responsibilities

  • Attend audio/video interviews on time
  • Report to work punctually and dressed neatly
  • Perform the agreed tasks with care
  • Notify Maidvy of any concerns immediately
  • Uphold the Worker Code of Conduct
Full text in the Worker Code of Conduct.
Profile verification

Verification reduces risk — we’re honest about that.

Verification cannot guarantee future conduct, but it dramatically improves the odds of a safe, stable engagement. Every profile you see has passed our checks.

ID verification
Government-issued ID captured and cross-checked before profile sharing.
Address & reference check
Best-effort address verification and past-employer reference calls.
Interview screening
Pre-screen conversation to assess experience, comfort and communication.
Documentation review
Available certificates and prior-engagement references reviewed.
Maidvy allocation team coordinating a video interview
Video interview

Meet the person before they meet your family.

We coordinate audio or video interviews at a slot that suits you. Ask about experience, cooking style, working hours — whatever matters for your home. You decide who to finalise.

  • WhatsApp / Zoom / phone — your preference.
  • Multiple candidates for each requirement.
  • Sample interview questions shared on request.
After deployment

The engagement doesn’t end at deployment.

Dedicated Relationship Manager
One point of contact for your entire engagement.
WhatsApp support
Fastest channel for quick clarifications and updates.
Replacement handling
Eligible replacements per your plan, no extra runaround.

Ready to start step one?

Share your requirement now — a Maidvy advisor will call you back within one working day.

Book a Helper Call now